TED OGHENEOCHUKO ARIOLE

Mechanical Engineer

Abuja, NG.

About

Mechanical Engineer with over 2 years of experience driving efficiency and retention in renewable energy operations, specializing in solar mini-grids, hybrid systems, and IoT-enabled smart metering. Proven ability to enhance plant uptime, optimize data accuracy, and significantly improve customer satisfaction through data-driven performance optimization and preventive maintenance. Adept at leveraging engineering expertise to deliver clean, reliable, and scalable energy solutions, consistently achieving measurable operational improvements and fostering strong customer relationships.

Work

Husk Power Systems

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Systems Engineer Associate

Abuja, Federal Capital Territory, Nigeria

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Summary

As Systems Engineer Associate at Husk Power Systems, Ted managed smart meter deployments and provided technical support for renewable energy systems, ensuring optimal performance and customer satisfaction.

Highlights

Coordinated the deployment of smart meters and performed remote troubleshooting, resolving metering issues efficiently.

Configured inverters and smart meters to satisfy specific site conditions and customer expectations.

Provided remote and on-site technical support, resolving system faults and customer issues, ensuring continuous operation.

Developed scalable solutions for remote monitoring and managing HMG site, achieving 22-hour system uptime and optimizing energy usage.

Husk Power Systems

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Service Engineer Associate

Abuja, Federal Capital Territory, Nigeria

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Summary

As Service Engineer Associate at Husk Power Systems, Ted executed plant maintenance and data analysis to enhance the efficiency and reliability of energy systems while managing field operations.

Highlights

Performed monthly plant maintenance, enhancing overall plant efficiency by 60%.

Analyzed data from energy systems to optimize performance and improve reliability by 25%.

Collaborated with other departments to relay customer feedback, contributing directly to service improvement initiatives.

Managed Field Technicians in resolving technical and customer-related issues, ensuring timely and effective solutions.

Husk Power Systems

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Customer Success Associate

Abuja, Federal Capital Territory, Nigeria

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Summary

As Customer Success Associate at Husk Power Systems, Ted optimized operational processes and enhanced customer satisfaction within renewable energy services.

Highlights

Eliminated meter assignment errors by implementing a systematic repository process, ensuring 100% alignment between customer details and meter records.

Boosted onboarding accuracy by 25% through cross-functional collaboration, resolving technical and KYC issues within SLA targets.

Reduced customer churn risk by 30% via revenue assurance checks and targeted retention campaigns.

Improved sales decisions by delivering timely, accurate reports on leads, activations, and inactive customers to guide monthly planning.

Leveraged Google Sheets and Excel for performance tracking, engagement monitoring, and comprehensive reporting.

Husk Power Systems

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Systems Engineer Intern

Abuja, Federal Capital Territory, Nigeria

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Summary

As Systems Engineer Intern at Husk Power Systems, Ted integrated IoT and advanced metering solutions to enhance remote monitoring and service reliability for energy systems.

Highlights

Integrated IoT and advanced metering for enhanced remote monitoring in energy systems, improving data collection.

Analyzed data from energy systems to optimize performance and improve reliable service delivery.

Collaborated with cross-functional teams to improve operational processes and enhance customer experience.

SP Integrated Oil Field and Marine Service Nigeria Limited

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Student Intern

Delta, Delta State, Nigeria

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Summary

As Student Intern at SP Integrated Oil Field and Marine Service Nigeria Limited, Ted conducted preventive maintenance on critical oil field equipment and managed administrative tasks to ensure operational readiness and safety compliance.

Highlights

Conducted preventive maintenance on critical equipment, including lubricators, valves, and pumps, to ensure operational readiness and extend asset lifespan.

Updated and managed HSE statistical data daily to ensure compliance and safety standards across operations.

Assumed administrative responsibilities, documenting and managing essential materials during management meetings to facilitate seamless communication and decision-making.

Education

Kwara State University

Kwara State, Kwara State, Nigeria
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B. Eng Mechanical Engineering

Certificates

International Association of Engineers (IAENG)

IAENG

Graduate member of the Nigerian Society of Engineers (NSE)

Nigerian Society of Engineers (NSE)

Graduate member of the Nigerian Institution of Mechanical Engineers (NiMechE)

Nigerian Institution of Mechanical Engineers (NiMechE)

Skills

Technical Skills

Renewable energy systems, IoT & Smart Metering, Remote Monitoring, Reporting & Documentation, Slack, Excel, AI Tools.

Soft Skills

Adaptability, Communication, Collaboration, Analytical thinking, Problem-solving, Customer relations.